Problem: When the Loona has been unused for a long time and has been left for more than a certain period of time, the Loona does not turn on when the power button is pressed. When you plug in the charging cable to charge, you hear a "Peng~Peng~Peng~" (static) sound and the ear indicator lights up faintly or flashes, but it still won't turn on.
Causes: The Loona has not been used for a certain period of time and the battery is too low to power on properly. When the battery is too low, the battery system will also automatically go into trickle protection to protect the battery function, and the battery will need to be reactivated to charge properly.
Battery activation method:
1. Charge the Loona with a 5V/2A charger according to specification;
2. while charging, Long press the power button for 12 seconds and observe if the ear light goes off and the "Peng~Peng~Peng~" (static) sound disappears.
3. If the sound does not disappear, press and hold the power button again for 12 seconds and then release it to observe if the ear indicator light goes out and the "Peng~Peng~Peng~" (static) sound disappears. If the ear light goes out and the "Peng~Peng~Peng~" (static) sound disappears, the battery is reactivated and charging begins. The Loona battery is normally activated by repeating the operation twice.
4. After the battery has been reactivated, continue charging for 30 minutes and the Loona is ready to power up.
Follow-up advice:
1. after the Loona has been rebooted and fully charged, connect the Loona with the App and upgrade the Loona system to the latest version;
2. charge the Loona at least once a month in order for it to work properly.
1. after the Loona has been rebooted and fully charged, connect the Loona with the App and upgrade the Loona system to the latest version;
2. charge the Loona at least once a month in order for it to work properly.